Serving organists in worship centers, schools and homes throughout Southern and Central California since 1988

Rodgers Organs Los Angeles

Service & Support

Factory Authorized Service for
Rodgers | Johannus | Monarke | Makin | Copeman-Hart | Viscount

Church Keyboard Center is your source for factory authorized organ service when the need arises.  Keeping your organ in proper operating condition is our first priority.  Call Church Keyboard Center or submit the form below to request service.

Our service staff and technicians have direct access to the organ manufacturers’ technical services staff, as well as online access to complete technical documentation.

Call 909 599 7899 or submit the form below to request service

  • Live assistance available during business hours
  • After hours / weekend emergency response available (see below)
  • All work guaranteed

Hammond Keyboards – click here to locate a service center

Roland Keyboards – click here to locate a service center

For MIDI user support,
please click here for expert assistance.

 

Service Fees

The service call fee covers the first two hours of technician time on site (except warranty service – see below).  Charges for additional technician time and/or parts will be quoted before the work is performed.  When the service work is completed, you will receive an invoice from Church Keyboard Center.  Payment may be made by check or credit card (a surcharge of 3% is added for credit card payments).

Parts

Our service techs are stocked with commonly needed parts so that most service calls can be completed in one visit.  Burned out draw knob, tab and music rack lamps will be replaced unless you specifically request this work not be done.  There is a charge for lamps ranging from $2.50 to $10 each.  If your service need requires parts to be ordered, the service tech will advise regarding the cost and time frame for completing the service.

Warranty Service

  • There is no charge for service during the Dealer Service Warranty period.  Refer to your original sales contract for service warranty period.
  • There is no charge for parts during the Manufacturer Parts Warranty period.

Emergency Service

When your service need is urgent, we can be reached during non-business hours and weekends by calling 909-599-7899 and pressing 9.

Service Warranty

We warrant that the service issue is fixed when we complete your service case, or we’ll come back and resolve it at no additional charge.

Tips & Tricks

Some service calls are avoidable by observing a few simple precautions.  Here a few tips for avoiding costly service situations:

  • Never erase marks on your music while the music is on the music rack—eraser crumbs (and any other debris) falling onto the keyboards WILL eventually result in the need for expensive keyboard service and sometimes keyboard replacement (not covered by warranty)
  • When the instrument is not in use, keep the keyboards covered with organ roll top closed or with a keyboard dust cover
  • Use a quality surge protector to avoid damage to electronic components caused by electrical power spikes.  It is also important to use surge protection for the audio system amplifiers.
  • For organs with Plexiglass music racks that fold down, when closing the music rack lift the rack from the bottom and gently pull the top of the rack—this will avoid cracking the Plexiglass
  • In areas where small rodents (aka mice!) are an issue, confirm that your organ was built with rodent protection.  If it was not, take precautions to prevent rodents getting inside the console where they WILL cause damage to wiring and eventually cause the organ to fail.

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Organist Support

As an organist, our organs provide extensive capabilities and features that provide convenience and efficiency for your practicing and performance. We provide ongoing group workshops and individual training focused on maximizing your effectiveness in using the powerful capabilities of your organ. We invite you to call anytime with questions about how to best use the capabilities of your organ in your music program. Please see the Events page for upcoming workshops and events.